Global Customer Service
Return and Exchange Department operates Monday - Friday 10:30 am - 6:30pm EST. Call (888) 838-8033
Free shipping is supplied by USPS. Ecig 69 is only available to US customers with US shipping addresses. Once your order has been packed and ready to ship you will be emailed a tracking number, which can be tracked via the USPS website www.USPS.COM.
New orders are typically packed and ready to ship within 48 hours of ordering. Once shipped, your order will take approximately 5-7 days to be delivered.
The following form can be used to contact us. Fields marked with an asterisk (*) must be completed.